GENERAL TERMS AND CONDITIONS & HOUSE RULES

We wish to welcome you to Bed & Breakfast 'Lithium' and would like to inform you of these General Terms and Conditions.

1. General

Lithium vvzrl/saspj is the owner and manager of Bed & Breakfast ‘Lithium’ The manager may be replaced by a third party which is entrusted with the day-to-day management.

These General Terms and Conditions apply to all guests of Bed & Breakfast 'Lithium', situated at Trianonlaan 11 in Mechelen-Muizen. The General Terms and Conditions take effect upon the start of a rental agreement. A copy of the General Terms and Conditions will be given to guests on request free of charge.

Guests must have a permanent home or place of residence and be at least 18 years of age.

All risks pertaining to a stay at Bed & Breakfast 'Lithium' are borne by the guests. The owner or manager is not liable for damage to or the loss or theft of guests' property. In the event of disputes, all (legal) costs are to be borne by the guests.

Damage to or loss of movable or immovable goods belonging to the owner or manager must be reported by guests immediately (and if necessary, paid for) to the manager.

Guests must follow the manager's instructions.

The manager may, with immediate effect and without any requirement to state reasons, deny entry to Bed & Breakfast 'Lithium' to guests who infringe these General Terms and Conditions or in the event of inappropriate behaviour; the costs of the stay will not be refunded in such cases.

The decisions of the management are binding and not subject to dispute, unless guests are able to prove the contrary. Any exceptions not included in these General Terms and Conditions will be matters for the owner's decision.

Guests of Bed & Breakfast 'Lithium' must abide by these terms and conditions and the House Rules.

2. Reservation and confirmation

The rental agreement may be entered into verbally, by phone or by writing, via a request using the web form on our website or via affiliated booking sites. You may also enquire about availability via these websites.

After receiving your booking reservation, Bed & Breakfast 'Lithium' will send you a confirmation by email. After that, the reservation is final for both parties.

On the website www.lithium.eu, a link is provided to these General Terms and Conditions.

No additional reservation fees are charged for booking a stay at Bed & Breakfast 'Lithium'.

3. Costs and payment

The costs of staying at Bed &Breakfast 'Lithium' must be paid at the latest upon departure. This should take place preferably using a standard payment card (Visa, Mastercard, Maestro), via advance bank transfer or if necessary in cash (in euros). The manager may, in consultation with the guest, make an exception to these terms and conditions.

If a reservation is made for a period of more than 2 days, the manager may request an advance of 40% of the agreed price. The current rates are available on our website: www.lithium.eu.

For each stay, the accommodation tax of the city of Mechelen (known as the 'city tax') is charged separately (current rates on the website).

If we notice, even after departure, that items have been removed, stolen or damaged by guests, the costs of these will be charged to the guest. Guests must pay such costs within 7 days. In the event of theft or malicious action, a police report will be filed.

4. Cancellation or No-Show

If you are unexpectedly unable to honour your rental agreement, you must inform us as soon as possible so that we can offer the reservation to others.

In the event of cancellation, the guest will be charged a fee by the manager:

  • In the event of cancellation between 21 and 8 days before arrival: 25% of the agreed price.
  • In the event of cancellation 7 days or less before arrival: 50% of the agreed price.
  • In the event of cancellation less than 1 day before arrival, or in the case of a No-Show: 100% of the agreed price.

The amount owed is to be paid within 14 days into the manager's bank account.

5. Contact information

Lithium vvzrl/saspj
Trianonlaan 11
2812 Mechelen-Muizen

Tel: +32 470 075 972
welcome@lithium.eu
http://www.lithium.eu

BE 0678.656.738 - Register of Legal Entities of Antwerp, Mechelen section

6. Complaints and disputes

Complaints must be made in the first instance to the manager, so that a suitable solution may be found immediately in order to ensure the rest of your stay is as agreeable as possible.

In the unfortunate event that an appropriate solution is not found, you can write to the manager (see address above).

The Visit Flanders service of the Flemish Government is the competent institution that issues authorisations and from which further information may be obtained regarding the regulations governing the operation of tourist accommodation and about the general legal recourse available in the event of disputes. Tourists may file complaints to this body.

TOERISME VLAANDEREN / VISIT FLANDERS
Grasmarkt 61 - 1000 Brussel
TEL: +32 2 504 04 00
E-mail: logies@toerismevlaanderen.be
www.toerismevlaanderen.be/logiesdecreet

In the event of disputes, the courts of Antwerp, Mechelen division, have sole jurisdiction.

7. Arrival and departure

When you arrive, please report first to the management.

You will be asked to show your passport or identity card for confirmation.

On the day of your arrival, you may use the Bed & Breakfast from 5 p.m.

On the day of your departure, you must leave the Bed & Breakfast by 11 a.m.

Check-in is possible between 4 p.m. and 7 p.m. Check-out is possible between 7 a.m. and 11 a.m. Exceptions to these times are possible only on consultation.

In case of a later check-in or earlier check-out, a supplement of between EUR 40 and 80 will be charged. No refund will be made in the event of an early departure.

Upon departure, we will draw up the final bill with you. This covers the costs of the overnight stay with breakfast, any additional food or drink, the use of the wellness facilities, any purchases and supplements, and the city tax.

8. Breakfast

Breakfast is served in the common room between 7 and 10 a.m.

Upon request, breakfast may be ordered in the room between 7 and 10 a.m.

Breakfast is included in the cost of the overnight stay. If you are allergic to any foods, please inform the manager at the latest the night before.

9. Your stay

Noise, especially between 10 p.m. and 7 a.m., is not permitted. Radios, televisions and other sources of sound must not disturb anyone else. The same applies to (excessively loud) conversations or other activities in the rooms or common areas.

Use of the Bed & Breakfast by third parties is not permitted.

Visitors may not spend the night in the accommodation without the manager's permission.

10. Use of the facilities

Use of the facilities is always at guests' own risk.

Children and teens under 16 years of age may not use the facilities unattended or without adult accompaniment.

Depending on the booking or package, these facilities may be included or may be at additional cost. Please enquire from the manager in advance about any applicable supplements.

10a Use of the wellness area

Guests may, upon request and by reservation, use the Bed & Breakfast's wellness facilities: swimming pool (depth 1.65 m), sauna (80°C), hammam (45°C), rain shower, hot tub (outdoor) and jacuzzi (38°C – outdoor).

Appropriate bathing suits are required in the swimming pool and jacuzzi. Swimming shorts are not permitted.

Upon entering the wellness area and after every toilet visit, the foot shower must be used. Showering before use is mandatory

Towels are available in the wellness area. Bathrobes are provided in your room. After use, please leave towels in the laundry basket.

Use the sauna and hammam only if you are medically cleared to do so.

Use of glass, china or other fragile objects is not permitted in the wellness area. Unbreakable glasses and cups are provided.

Use of soap and similar articles in the swimming pool, hammam and jacuzzi is not permitted.

10b Use of the fitness room

Between 7 a.m. and 10 p.m., guests are welcome to use the fitness room.

Appropriate sports clothing, shoes and a towel are mandatory. Use the fitness machines only if you are (medically) cleared to do so and are familiar with their operation.

After use, all weights must be returned to the spot provided and the machines used must be wiped off.

Used towels may be left in the laundry basket.

10c Use of the movie room

Upon request and by reservation, guests are welcome to use the movie room/home cinema.

After use, all media (DVD, BluRay, etc.) must be put back in their place or returned.

If guests use VOD or other paid options offered by Proximus TV, the costs will be added to the final bill.

Excessive noise is not permitted.

10d Use of the garden, woods and meadows

Guests are welcome to use the garden or walk in the woods between sunrise and sunset, on condition that they respect the privacy of the other guests, residents and neighbours..

Guests must not leave the footpaths in the woods, hunt or disturb nature in any other way. In their own best interests, please do not feed the animals.

If circumstances permit, guests may have their breakfast outside (on the terrace, in the woods or the meadow). Please arrange this the night before.

In stormy weather, the woods are closed (risk of falling trees / branches).

There are 2 beehives in the meadow. Please keep at least 5 m away from them.

10e Use of the hot tub on the edge of the woods

If circumstances permit, guests may use the hot tub on the edge of the woods, upon reservation.

Towels and bathroom slippers are available, and bathrobes are in your room.

11. Safety and the environment

Vehicles must be parked in the parking spaces indicated. Please drive forwards out of your parking space whenever possible.

The accommodation should be kept clean and tidy and left clean. Rubbish should be sorted and placed in the bins provided.

The first aid kit and AED are behind the reception desk (see pictograms). Small fire extinguishers are spread throughout the accommodation next to the corresponding signs.

Should you see any suspicious persons on the premises, report them immediately to the manager.

Pets are not allowed.

Smoking and open fires are not permitted for fire safety reasons. The bedrooms are suited for an overnight stay for a maximum of two people. The entire accommodation is suited for an overnight stay for a maximum of eight people.

De slaapkamers zijn geschikt voor het overnachten van maximaal twee personen. De gehele accommodatie is geschikt voor het overnachten van maximaal acht personen.

The accommodation is accessible 24 hours a day during your stay. A badge is available from reception.

We wish you a pleasant and relaxing stay at Bed & Breakfast 'Lithium'.